From the very first moment we walked into the showroom until we left that evening with our brand new Range Rover Velar we were treated with kindness, respect and care. That might seem nothing to give 5 stars for some would infer this is normal. As a black couple it is not normal treatment for us. Sadly we can and do get questionable looks and asked “why did you come here today?” comments when we have an interest in purchasing furniture, homes and yes cars too. It is our reality and we have become numb to such treatment, looking past those who treat us that way and stay centered on our desired transactions. The Friday we arrived at the showroom we did not necessarily plan to buy a car. We were casually dressed, in other words not looking our best. Yet as we expressed a desire to see and test drive the Velar we were treated as if we were wearing evening dinner clothes and of high fame and fortune. I have shared my experience with my friends. It is my hope others who have backgrounds of my wife and me might read and then to see for themselves the type of treatment we all assume is standard. As for the sales agent and the head manager - they are top-shelf. I cannot recall their names yet when you walk into the showroom the sales ref has her desk on the immediate left. The head manager’s desk is at the end of the showroom. Tell them both I said hello.